Returns and Refunds

At Gleamgenix, we strive to provide high-quality beauty products to our customers. However, we understand that sometimes you may need to return or exchange a product due to various reasons. Our Returns and Refunds Policy is designed to make this process as easy and hassle-free as possible.

Returns:

If you are not completely satisfied with your purchase from Gleamgenix, you may return it for a full refund within 30 days of the purchase date. To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when it was received. Shipping fees are non-refundable, and the customer is responsible for return shipping costs.

To initiate a return, please contact our customer service team at contact@gleamgenix.com . Once we receive your returned product, we will process your refund within 7-10 business days.

Exchanges:

If you receive a defective or damaged product, we will exchange it for a new one free of charge. To initiate an exchange, please contact our customer service team at contact@gleamgenix.com within 30 days of the purchase date. We will provide you with instructions on how to return the defective or damaged product, and we will send you a new product once we receive the returned item.

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned product. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

If you have any questions about our Returns and Refunds Policy, please contact our customer service team at contact@gleamgenix.com , We are always happy to assist you!